# Firewall issues ## Firewall prevents access to Enoch server If your app is behind a (corporate) firewall or on a private network, the following domains need to be resolvable from your client in order to access the Enoch avatar creation and customization web interface, and to be able to download the resulting avatars. ``` Enoch-avatars.app avatars.enoch.app ``` --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://enoch-app.gitbook.io/enoch/developers-integration-guide/unity-integration/troubleshooting/firewall-issues.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.