# Avatar loading issue

## Avatar does not load on application build

If avatar loading works in the Unity Editor but not a in the built application, the GLTFUtility shaders are likely missing. To fix this, add them to the **Always Include Shaders** list in the graphics settings. 

In the Unity Editor, go to **Edit > Project Settings > Graphics** and find the **Always Include Shaders** list. Add the 4 GLTFUtlility shaders as shown below.

## Cannot Load an Avatar in Unity 2018

{% hint style="danger" %}
We no longer actively test or develop features for Unity 2018.
{% endhint %}

* If your package import is interrupted, try reimporting the package. 
* If you have issues with avatars not loading in built applications, make sure to add the GLTF Utility shaders to the "Always Include Shaders" list in Unity's Graphics Settings.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://enoch-app.gitbook.io/enoch/developers-integration-guide/unity-integration/troubleshooting/avatar-loading-issue.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.